Customizing your Reflection Notifications

Your team will be asked to reflect weekly about progress, priorities and goals using the questions you've configured for the team. By default, notifications are sent Friday afternoon (in the timezone set for the team) and the final deadline for reflections is early Tuesday morning.

If you are a team Admin or Manager, you can view and configure the reflection schedule by selecting Manage Team > Reflection> Weekly Schedule > Edit. Koan will use your schedule to automatically send reminders to team members that haven't completed their reflections. Unless there are specific reasons to adjust the schedule, we recommend using the default.


If your weekly team meeting is Monday afternoon, you might set reflections to be due Monday at 11am so that you can use reflection data during the meeting.

Note: If your notifications aren't as you desire after updating these settings, your team may be set in the wrong time zone! For step-by-step instruction on how to check and update your time zone settings, click here.

Did this answer your question?