Updating payment details
If you administer an org subscribed to a paid version of Koan, navigate to Manage Organization > "View/update your billing information" > Change payment info.
Enter your new card, click 'Update Card', and you're good to go! Note that if you're on a custom Koan pricing plan, you may need to work with Koan support to update billing details.
Note: Only admins will have access to the billing settings. This setting can only be updated if someone is using a credit card and is not on a Premium plan.