Confidence scores in Koan are a powerful tool for providing leading indicators for success or failure on your goals. Koan aggregates the confidence data across many goals into a single Confidence Index score to provide a quick insight into whether you are on track or not at a higher level.
Koan algorithmically weighs multiple factors to provide an aggregated Confidence Index score. For example, confidence scores from leads are weighted more heavily than contributor scores, and goals rated more recently are weighted more heavily vs. stale goal data.
Team Confidence Index
The Team Confidence Index summarizes a team’s confidence across all their goals. It uses confidence data from both leads and contributors and helps you understand confidence trends over the past quarter.
Objective Confidence Index
An Objective Confidence Index score summarizes confidence for an objective, and especially valuable for “departmental” and company-level objectives that may include many aligned sub-OKRs. The Confidence Index for an Objective leverages all underlying OKR confidence scores (even across many teams).
Where can I find it?
You can find a Team Confidence Index in the Insights on your team's OKR page:
You can find the Confidence Index for objectives in-line, including the ability to launch more detailed insights:
How does it work?
The Confidence Index is a weighted average of ratings on goals, calculated week over week. Koan calculates this number over a rolling period of weeks with an algorithm that progressively reduces the weight of historical ratings over time. For each of your goals, it:
- Combines lead and contributor ratings for the current week, weighted toward lead ratings.
- If only lead or contributor ratings exists in the current period, it uses those respective ratings.
- If neither lead nor contributor ratings exist in the current week, Koan will look at the previous week, with a reduced weight for ratings found until ratings are too stale to count.
- When calculating a Confidence Index for an Objective, takes into account all aligned sub-OKRs, progressively weighing them less the deeper they appear in the hierarchy.
Use the Confidence Index to get quick insights into how your goals are progressing to make sure that you can address issues of alignment, progress, or stale ratings quickly.
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