Are you having trouble logging in or are you just looking to make a password-change? We've got you! Keep reading to learn how to update your Koan password.

How to Change your Password

In order to change your Koan password, you will need to be logged out of your Koan account. If you are currently logged into Koan, to log out you will need to select your name in the bottom left-hand corner of the screen to access your profile, then select the Log out icon.

After having logged out, you will be taken to your organization's Koan login page. Select the Forgot Password? icon. Then enter your email in the text box and select Get reset link.

You will then be sent an email with a link to reset your password. This email may take a few minutes to be delivered to your inbox. Select the Reset password link in the email to update your password.

Note: If your organization uses Single Sign-On through Google Authorization, Okta, OneLogin, or Office365, you may not have a password to change in the first place. In this case, you will log in directly using your organization's email domain.

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