Upon migration to Quantive Results, all your account’s work-in-progress, Reflections, and OKR data will be carried over from Koan into Quantive. You will not be alone! Koan free and Pro will be provided with the standard self-service tools within the product, which have been carefully crafted for all organizations to set themselves up for success when migrating from Koan to Quantive Results self-service plans.
Quantive Results Training Resources
An Onboarding checklist - Admin resource guide: This onboarding guide will be emailed to all admins upon migration.
Product tours and help center: Guided tours for navigating Quantive Results and a help center with common questions answered. Want a sneak peek at where to find your goals upon migration? Check out this article and our interactive demo.
Onboarding emails: All new team members will receive several emails during their first week to guide them through using core Quantive features.
Product training: Quantive hosts live monthly training (every 4th Tuesday) where we walk through best practices, common features, and offer an opportunity to ask the Quantive team any questions. Great for all users. Sign up here. The next training is on March 28th, 2023.
OKR Education: If employees need to freshen up their OKR expertise, Quantive has two popular resources: Out-of-the-box Methodology education board and our Free OKR fundamentals email course.
Quantive Customer Support and Technical Success
Get the expertise and support your business needs. Quantive is here to help!
Ongoing support: For all Quantive customers, our support team is only a quick chat or email away: support@quantive.com.
White-glove support services: If you would like to receive personalized coaching, onboarding, and ongoing account support led by a dedicated success team, you can reach out to the Quantive team to explore an annual Serviced renewal solution that fits your organization.
Quantive support is consistently rated 5 stars on G2, and we have some of the happiest customers in the industry. We are excited to open the doors to Quantive and help your organization achieve the best possible.